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1:1 Staff Service - Staff member DEDICATED to your family

Available on our Staff Assisted Cruises/Resort Stay ONLY  Not included in your Cruise/Resort Stay cost, additional fee applies, see below.

Our regular (included) staff ratio is 1 staff member for every 2 guests with special needs.  We understand that some of our families may require, or may like to have, additional and exclusive assistance during their cruise/resort stay.  We offer the opportunity for you to request one of our AotS Staff members to be dedicated to you and your family during your vacation.     

 

1to1Services

  • Staff will care for child exclusively during each Respite Session.

  • Staff can accompany your child into the cruise line youth club during our respite sessions (provided your child meets the age requirements of the youth club). *Except on Disney Cruise Line, where adults, parents and our staff are not permitted in youth clubs

  • Staff will assist family exclusively during Day 1 Port Check-in/Boarding ship

  • Staff will assist family exclusively during Day 1 Muster Station visit

  • Staff will assist family during the Departure off the ship and through customs at the end of the cruise

  • Staff will assist the guest at all Group activities and events.  A sample activity/event schedule can be sent to you (with Pricing Request Form below) to review a typical schedule, before you choose to acquire this service

  • Staff will assist you and your family in a mutually agreed upon substitute activity for any AotS Activity/Event you choose not to participate in

  • Staff will assist and accompany you on two Port Excursions for 7-night or longer cruises.
    Guest may choose alternate Non-AotS Group Excursions *Excursion fee for staff member applies to Non-AotS Excursions

  • Staff will assist and accompany you on one Port Excursion for 6-night or shorter cruises. 
    Guest may choose an alternate Non-AotS Group Excursion *Excursion fee for staff member applies to Non-AotS Excursions

  • Staff will assist and accompany you during meals (3) each day

  • Staff will assist transitioning from/to any places onboard the ship, throughout the cruise as requested

  • You may request more than one Staff Member

  • You may request additional in-cabin babysitting and excursion assistance (based on staff members availability)

Sample Cruise Schedule
Not familiar with our services onboard?  Complete the Pricing Request Form below, and you will also receive a sample schedule so you can see an example of how often the servcies above are typically applied.

Request your own Caregiver/Aide
You may request to use your own Caregiver/Aide as your AotS 1:1 Staff member.  Your caregiver/aide will need to apply and qualify as AotS Staff first.  Just complete the Request Form below and specify your caregiver/aides name, and tell them to apply with us.  If they do not qualify, you can still choose to use one of our Staff.  AotS Staff Qualifications.

Review (and accept) Staff member prior to acquisition of Service
Our office will match a staff member to your family, and present that staff members credentials and personal professional information for you to review before you acquire the service. If not satisfied, our office will continue to present staff to you until your expectations are met.  Your acceptance of the Staff member continues through connecting with the staff member, see below.

Connect with AotS Staff PRIOR to Cruise
Once you have accepted a staff member, the AotS office will provide contact information of the Staff member for you to connect with prior to the cruise. You may connect with the staff member to just have an introductory chat, have your child connect with the staff member if you choose, and/or stay in touch with the Staff member until the cruise.  You can even choose to replace the staff member with another staff member after you have connected.

Plan Non-AotS Excursions Pre-Cruise
Guests can substitute Staff Assistance on AotS Group Excursions with Excursions of Guest choice prior to the cruise, which enables Guest to purchase Excursion Tickets for Staff member pre-cruise) as all Non-AotS Excursion ticket fees are guest responsibility).

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Questions?

Please do not hesitate to Contact Us

 

 

Comparison - Bringing your Own Caregiver/Aide versus AotS Staff

  Bring your OWN Caregiver/Aide Use an AotS Staff
Cost

1. Sharing cabin with family will cost a FULL cruise fare for one guest,
OR
2. Aide in own cabin will be charged double occupancy (two guest fares).

“AotS Cost”: Your cost is based on a discounted cruise fare (AotS Staff cost) for one guest. 
NOTE: This will be equal to or in most cases less than the cost to add an aide in your own cabin.

Staff/Aide Medical Insurance

Either:
1. You pay, or
2. Aide pays, or
3. No insurance.

Included in “AotS Cost”
Staff/Aide Travel Insurance

Either:
1. You pay. or
2. Aide pays. or
3. No insurance.

Included in “AotS Cost”
Staff/Aide Liability Insurance

Either:
1. You pay. or
2. No insurance.

Included in “AotS Cost”
Staff/Aide Salary

Either:
1. You pay. or
2. No salary

Included in “AotS Cost”
AotS Staff are volunteers

Cabin Privacy

Either:
1. Aide stays in your cabin, or
2. You get separate cabin for Aide (at double occupancy cost).
NOTE: Cruise Line policies do not permit non-AotS Staff staying in AotS Staff cabins.

Included in “AotS Cost”
AotS 1:1 Staff stays in other AotS Staff cabin

Staff/Aide Travel Arrangements You or Aide coordinates and pays for the aide’s travel to ship

Included in “AotS Cost”
1. AotS Staff volunteers make their own way to departure city.
2. AotS assists staff in hotel fees
3. AotS arranges ground transportation to port.

Staff/Aide Cancels

If aide cannot go on cruise:
1. You will be responsible for paying any cruise line cancellation fees, or
2. You will be responsible for finding a new aide and paying for any name change fees.

If AotS Staff cannot go on cruise:
1. AotS will find replacement, and guest will incur NO costs.


Pricing and Availability - Varies by Cruise

  • The availability of this service is based on the availability of our Staffing resources, but we should be able to accommodate every request.

  • The charge for this service is based on the price of the average cost for 1 staff member in the least expensive cabin (with other staff members) available at the time of the request, plus miscellaneous staffing expenses.

NOTE:  3-6 months advance request will help ensure staff availability.

1:1 Staff - Request FORM for Pricing/Service

NOTE: This service is ONLY available for "STAFF ASSISTED CRUISES and RESORT STAYS"

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1:1 Requests can only be requested from Guests who are currently booked on an AotS Staff Assisted cruise.  If you would like pricing of a 1:1 Service for a cruise before you book, please submit a Quote Request for one of the AotS Staff Assisted cruises (1:1 pricing varies by cruise/sailing).

QUOTE REQUEST

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Primary Guest with Special Needs you are requesting this service for:
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Contact Person
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Request Specific AotS Staff member or use your own Caregiver/Aide

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You may list more than one name

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Caregiver/Aide must apply and qualify as AotS Staff. Link to Request AotS Staff Application: https://autismontheseas.com/join-our-staff

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