Booking Guests (Commission Share Program with Royal Caribbean)

Steps
1.  Advisor Books guest with Royal Caribbean
2.  Advisor makes at least the deposit (but NOT the Final Payment, even if the Final Payment Date has passed). 
3.  Advisor submits the  Travel Agency Booking Form 
4.  AotS will Invoice Guest (will include the AotS Service Fee - see below)  
5.  Advisor Transfers the guest’s reservation to “Autism on the Seas” PRIOR to FINAL PAYMENT DATE, using Royal Caribbean’s Agency to Agency form: RCL Agency Transfer Form 
6.  AotS will provide Invoice to Travel Advisor detailing commission owed  
7.  AotS  will update Guest Invoice (with cruise fare) and collect Final Payment from the Guest
8.  AotS will pay (via check) Commission to Travel Advisor within 30 days of Cruise Conclusion

 * Commission Shares do not apply to reservations that have Autism on the Seas Foundation Financial Assistance applied to them.

Marketing to your Local Autism Community

To reach autism families, these approaches are often helpful:

• Reach out to public and private schools
• Reach out to school districts' special needs parent groups
• Connect with local support groups, both for parents and for adults on the spectrum
• Resource Listing (schools, organizations, etc) by STATE
• Join list serves for local or regional organizations or chapters of groups such as the Autism Society of America
• Autism Society of America - Chapters by STATE
• Join (search) Facebook groups for local autism agencies, schools, and therapeutic groups
• Search Google to attend Autism Walks and Events as a vendor (often free or minimal registration fee)

Marketing and Promoting Guidelines

Advisors are NOT to:
Represent themselves or mislead anyone in any way that they are in any way a representative of, an employee of, or staff member of, Autism on the Seas.

Advisors are NOT to:
Promote or market any services of Autism on the Seas unless they clearly define themselves as an Advisor for the Agency for which they book cruises through and/or the agency name they do travel-related business for.

Payment Terms - Commission Share (Royal Caribbean AotS Staff Assisted Cruises only)

CLICK HERE: Travel Advisor Commission Payment Terms (Rev 36)    

Questions:  Email us at TravelAgents@AutismontheSeas.com or Call 1-800-516-5247

AotS Literature Kit - FREE

• • Ships to you at NO COST
  • Uses: Office, Schools, Resource Centers, Events (shows, walks, etc.)
  • Just fill out this form: www.AutismontheSeas.com/Free-Literature
  • You can order the Kit or any Individual piece
    • Sign
    • Brochures (with a section to add your Agency Info (label or affix business card)
    • Generic Orange Business Cards
    • Brochure Holder
    • Business Card Holder

AotS Event Collateral - Wholesale Pricing

Order Here

AotS Promotional Resources 

Video   Share this video with your clients of “What we do”  Cruises with Staff

Online Brochure   Includes a Sample Schedule of Cruise Events, Respite, and Activities our staff provides onboard the cruise.  Online Interactive Brochure

Visit us…    Share pictures and videos from our cruises with your clients http://www.Facebook.com/AutismontheSeas

Testimonials…    Don’t take our word for it, read and share with your clients what our past guests have to say about our services.  Testimonials

Special Needs Services

• These services are provided to aid travel advisors in booking guests with special needs.
• These are coordinated by our AotS office that connects our Professional Staff with your clients (parents) and KEEPS YOU (the Travel Advisor) IN THE LOOP so you retain the booking.  Take a look for yourself, as your guest can fill out the forms along with your (the Travel Advisor) contact information, or you can fill out the forms yourself on their behalf.
• To learn more about our staff, click here.

1:1 Staff Member  ADDITIONAL FEE APPLIES

• 1:1 Staff Request Form or LEARN MORE
• At the conclusion of the 1:1 Contract Process, our office will send an updated Invoice (showing the 1:1 fee) to your client and your agency email will be copied.
• FYI: Our regular guest with special needs to Staff ratio is 2:1 (2 guests with special needs per 1 Staff member).

Parent Connect  FREE

• Parent Connect Request Form or to LEARN MORE
• In many cases, a parent may want to speak (or email) with another parent who already cruised with Autism on the Seas.  Hearing from a parent of a child with special needs can be very beneficial in your guest establishing trust and confidence in the effectiveness of the Autism on the Seas accommodations.  Getting a recommendation firsthand from a fellow parent is often irreplaceable validation. 

Strategy Services and Resources (for Overcoming Cruise/Vacation Special Needs Challenges)  FREE

• Strategy Services and Resources Request Form

For detailed information on these services, please see here

PLEASE NOTE:  For Confidentiality Purposes and Disclosure Laws: These Services require the voluntarily disclosed special needs information from the guests to be kept confidential between the guest and our professional staff.  But in all cases, you (the Travel Advisor) will be kept in the loop of the overall request and the overall outcome of the request.

Service Fees APPLIES to Immediate Family Members:  Parents, Caregivers, Guardians, Guests (age 4 and up) with Special Needs, Siblings (age 4 to 17) of Guest with Special Needs.

5+ GUESTS discount applies to the 5th or more Immediate Family members (specified above) as follows: 5th is 50% off, and 6 and up the Service Fee is Waived.  Discounts apply to reservations owned by AotS only.

Respite for children with a Diagnosis under 4 years of age require a 1:1 Staff dedicated to them (during respite) to ensure the safety, proper care, and well-being of all guests during respite.  Children under 4 years of age without a diagnosis are not permitted in Respite.

Service Fees DO NOT apply to / are not accessed to Friends and Extended Family Members:  Grandparents, Aunts, Uncles and Cousins of Guest with Special Needs, Friends of Guest with Special Needs, Typical Siblings under 4 and 18 or older (unless they are the only guardians travelling with the guest with special needs, up to two guardians will be assessed the Service  Fee).

THIS LIST IS FOR TRAVEL ADVISORS ONLY (Travel Advisors should only share these fees in conjunction with specific cruise quotes to guests).

* Please be advised the Fees are subject to change, especially closer to the cruise date. 

Talking with Parents Resources

Questions?? Contact our Office - Speak to an AotS Rep

Use the Contact Us form below (scroll down), to ask us any questions you may have.  We are here to help you.

FAQ's  Top Parent Concerns

 Interactive Brochure   Typical Schedule of Services

Talking Script - Explaining AotS Services

• Staff ratios 1:2
• Accessible around the clock
• Expedited check-in, security, and boarding
• Uninterrupted meal
• Respite- 2 hours per Sea Day afternoon, 2 hours every night
• Dinner respite for 3 hours
• Private venue sessions
• Staff assisted pool time and staff coordinated/assisted beach excursions
• 24-hour transition assistance
• 1:1 Staff service available (add'l fee applies)

This is a sample script to use in explaining our services:

Staff is provided at a ratio of 1 staff member for every 2 guests with special needs. The staff is accessible to you around the clock, starting when you get to the port. At the port you will have expedited check-In, security, and boarding. The staff assist your family at all meals, where the goal is to provide uninterrupted meals 3 times per day. They also provide Respite 2 hours on Sea Day afternoons and 2 hrs every night. Each cruise also has one evening respite that is 3 hrs long through dinner time to allow parents to dine alone. Private Entertainment Venue sessions are provided with Staff Assistance which allows all the family members to use the venues such as the Rock Wall, Ice Skating, Pool Slides, the FlowRider which is a surf simulator found on many royal Caribbean ships, and many others. At these private venue sessions the Staff will assist those with special needs, and/or watch those with special needs while other family members use the venue. This can be especially valuable for single parent families. Staff assisted Pool time is provided every Sea Day, and staff coordinated and assisted beach excursions. The staff aide in transition assistance 24 hrs per day to help parents with children going to and from anywhere onboard.   There is also 1:1 Staff Service available which provides exclusive and flexible staff assistance throughout the cruise.

What's Included   Detailed Description of Services

What we do Video   Video from actual cruises depicting Services